Most marketing providers make you book a call before they'll talk about price. I don't. This page explains what drives the cost of marketing support, why prices vary so much, and exactly what my services cost.
Read it in order, or jump to the part you need. If you only want my prices, go straight to chapter 3.
For years, outsourcing marketing was the only practical option. The tools were expensive and the know-how lived inside agencies, which justified long retainers.
That advantage has gone. HubSpot put the tools within reach of small teams, the Endless Customers System™ showed your own people make the most trusted content, and AI now does much of the work agencies charged for.
What you still need to pay for outside is the judgement, the system design and the training.
A short call will show you which parts of your marketing need outside help, and which your team can own.
Starting from scratch costs more. Three things push the cost up, whoever you work with.
With no plan, CRM or content, everything has to be built before it can be improved.
Tight deadlines and a long buyer journey mean more senior time.
A content library, HubSpot rebuild or new website adds weeks of work.
The more you already have, the less you pay. Here are three things that bring the cost down.
A plan, a working CRM and some content mean you start by improving, not building.
If your people pick up work between sessions, you pay for less outside time.
Fixing one problem at a steady pace costs less than a rushed rebuild.
The Marketing Diagnostic shows you what to fix first and where the money should go, for a fixed £1,500.
Every pricing model rewards something different. Marketing support is sold in a handful of ways, and each rewards the provider for something different. A retainer rewards staying, an hourly rate rewards taking longer and a fixed fee rewards finishing.
None of them is wrong. But if you want your own team running marketing in a year or two, look for a model built to step down, not one built to renew.
Agency retainer
A monthly fee for agreed work
Usually on a 12-month contract
£3,000-£15,000+
Monthly cost
$3,000-$20,000+
Monthly cost
Freelancer
Fees for specific jobs
£500-£1,500
Monthly cost
$1,000-$5,000
Monthly cost
Fixed-fee project
One price
Defined piece of work
£1,500-£10,000+
$2,000-$15,000+
Fractional director
Set senior days each month
No long-term hire
£1,800-£6,000
Monthly cost
$8,000-$22,000
Monthly cost
Agency retainer
A monthly fee for agreed work
Usually on a 12-month contract
Freelancer
Fees for specific jobs
Fixed-fee project
One price
Defined piece of work
Fractional director
Set senior days each month
No long-term hire
Agency retainer
£3,000-£15,000+
Monthly cost
Freelancer
£500-£1,500
Monthly cost
Fixed-fee project
£1,500-£10,000+
Fractional director
£1,800-£6,000
Monthly cost
Agency retainer
$3,000-$20,000+
Monthly cost
Freelancer
$1,000-$5,000
Monthly cost
Fixed-fee project
$2,000-$15,000+
Fractional director
$8,000-$22,000
Monthly cost
Disclaimer: Typical ranges are accurate at the time of publishing (October 2026) and will change over time.
Large agencies often charge £5,000 to £15,000 or more a month. Here's where it goes.
Offices and account managers sit between you and the person doing the thinking.
Retainers keep you paying, not your team learning.
Part of the fee pays for the brand, not the results.
Freelancers often charge £500 to £1,500 a month. Good value for a single job, but low prices come with gaps.
The task gets done, but nobody sets the strategy.
Little documentation, so the work is hard to build on.
One person rarely has leadership time as well as hands-on time.
My prices sit between the freelancer and the large agency. You work directly with me, with no account managers or junior staff, and AI handles the repetitive work so your fee goes on judgement, system design and training.
Everything is set up in your accounts and built to reduce how much outside help you need, including mine. HubSpot licences, ad spend and any staff you hire sit outside my fees.
Six services across marketing, HubSpot and coaching, each with its price on the card. Prices exclude VAT, and coaching is priced and invoiced by IMPACT.
The monthly fee is rarely the number that matters. What matters is what three years costs, and what you own at the end. An agency retainer at £5,000 a month costs £180,000 over three years, and when you stop paying, the work stops.
A fractional engagement is built to step down. Your days reduce as your team takes over, until they run it without me, so by year three you're paying your own people and you own the plan, the system and the skills.
Charleh Knighton - Managing Director, KUB
Chris Marr, The Authoritative Coach
Paul Kitchener - Technical Marketing Manager, SpeakerBus
Marcus Sheridan - International Keynote Speaker, Author of Endless Customers.
I don't offer finance, but each service is billed to keep the risk with me. The Diagnostic can be reserved with a £500 deposit, HubSpot projects have their final invoice raised only at completion, and Portal Management is billed after each month is done.
If anything I deliver misses the mark, tell me within seven days. I'll redo it, and if it still misses, I'll refund it.
If you don't know what to fix first, start with the Marketing Diagnostic. If you know what's needed but don't have the people, a Fractional Marketing Director builds it for your team.
If you have the people and want them doing the work from day one, Endless Customers Coaching suits you better. And if HubSpot is the problem, Strategy & Implementation fixes the foundations, while Portal Management keeps them clean.
It comes down to what you're left with when the work ends.
Everything is in your name, so nothing is lost if we stop.
The work steps down as your team takes over.
You pay for judgement and training, not hours of production.
Because you shouldn't need a call to find out whether you can afford something. Published prices also let you compare me fairly with anyone else.
From £600 a month for HubSpot Portal Management to a fixed £10,000 for a full HubSpot build. The Marketing Diagnostic is £1,500, and a Fractional Marketing Director starts at £1,800 a month for four days.
Because businesses start from different places. A HubSpot rebuild costs more than a new setup, and a Fractional Marketing Director at 10 days costs more than at four, so the range shows where your business is likely to land.
Yes. Fixed-fee work is agreed in writing before it starts, and monthly work has a set fee you can see in advance. Nothing is added without your agreement.
Yes. The Fractional Marketing Director calculator gives you a monthly fee straight away, and every other price is on this page.
No. VAT is added where it applies.
Yes. The Marketing Diagnostic and the Fractional Marketing Director calculator show prices in dollars as well as pounds. Endless Customers Coaching is priced and invoiced by IMPACT in US dollars.
On a defined scope, not hours logged. You pay for a diagnostic, a project or a set number of days, and AI handles the repetitive work so your fee goes on judgement, system design and training.
Because a package either overcharges some businesses or under-serves others. The Fractional Marketing Director lets you choose your days, and HubSpot work is priced by how much of your business it covers.
It's IMPACT's programme, delivered by me as a certified coach. IMPACT sets the price, invoices you directly and provides the guarantee.
Only on the Fractional Marketing Director, which has a six-month minimum with an exit at the 90-day review. Everything else is a fixed fee or month to month.
Building the system and training your team takes time, and most of it happens in the first six months. The 90-day review means you're not locked in if it isn't working.
No. After the Fractional Marketing Director's six-month minimum, it runs on 30-day rolling terms, and Portal Management and coaching are month to month from the start.
Invoices are on 30-day terms. HubSpot projects have their final invoice raised only at completion, and Portal Management is billed after each month is done.
Only for the Marketing Diagnostic, where a £500 deposit reserves your place. It counts towards the fee and comes back if our first call shows it isn't a fit.
Yes, in full, if you start a Fractional Marketing Director engagement or a HubSpot project within 90 days.
Yes. You can change your days on a Fractional Marketing Director engagement or move between Portal Management tiers, and most clients need less support as their team takes over.
Yes. A Fractional Marketing Director engagement can pause for up to a quarter if something big changes in the business, such as a leadership change or losing a key person.
No. Instead, each service is billed to keep the risk with me, from refundable deposits to final invoices raised only when the work is done.
Tell me within seven days. I'll redo it, and if it still misses the mark, I'll refund it.
Most agency retainers cost £3,000 to £10,000 a month, and larger agencies often charge £15,000 or more, usually on a 12-month contract.
Part of the fee pays for offices, account managers and junior staff between you and the senior people. Retainers are also built to keep you paying rather than to leave your team able to do the work.
A freelancer usually handles specific tasks without setting the strategy or joining the pieces up. That's good value for a single job, but it rarely leaves your business more capable.
In between. You get senior input directly from me, without paying for agency overheads.
A full-time marketing director typically costs £80,000 to £120,000 a year before recruitment fees and benefits. A fractional director gives you the same seniority for a few days a month, with no recruitment risk.
A £5,000-a-month retainer costs £180,000 over three years, before the time you spend managing it. When you stop paying, the work stops.
If you're happy renting the capability indefinitely, yes. If you want your own team to own it, every year of the retainer is a year you could have spent building it.
Yes. Some clients move work in-house over time, while others keep an agency for specialist jobs such as paid media, with a clearer brief.
Less of it. The work is designed so your team runs the system, and most clients need only occasional support, if any.
Building capability first. The savings follow, because you stop paying for work your team can now do.
Planning sessions, hands-on work, training, progress reporting and support between meetings, plus all the documents, templates and recordings, kept in your workspace.
Software licences such as HubSpot, ad spend, staff salaries and equipment.
Not always, but most of my work runs on it. If you use it, every HubSpot project tells you which tier and seats you need, so you don't pay for more than you use.
No. Licences and tools are paid by you directly, in your name.
No. Everything I create for you is included and stays in your accounts.
Sometimes. Video equipment usually costs £500 to £2,000 if you're new to video, and professional photography £500 to £1,500.
Usually, at some point. Most clients hire a marketer partway through an engagement, into a system that already works, and their salary sits outside my fees.
Yes. Setting up access, agreeing the plan and getting your team started is part of every engagement.
Yes. Every account, document and process is set up in your name from day one.
No. Any change in scope is agreed with you, in writing, before it happens.
It is if you're left with something when it ends. With my services, you keep the plan, the system and the skills, so you need less outside help each year.
Over time, yes. Fractional days step down as your team takes over, and work AI can now do moves in-house instead of being paid for each month.
Especially. Most of my clients are founder-led B2B businesses that want clear priorities and a team that can run marketing without relying on an agency.
That's fine. Some clients keep me on, or move to Portal Management or coaching, as long as it's a choice rather than a dependency.
The Marketing Diagnostic, at £1,500. It tells you what to fix first and where the money should go, and the fee comes off your first invoice if you carry on.
Usually within one to two weeks of agreeing the scope.
Yes. If I'm not the right fit, I'll say so and point you to someone who is.
If you don't know what to fix first, start with the Marketing Diagnostic. If you know what's needed but don't have the people, a Fractional Marketing Director builds it with your team.
Paying for activity without building anything they keep. Content, campaigns and reports stop the moment the payments do.
Book a short call. We'll talk about where your marketing is now and which service makes sense, with no pitch.
A short call will show you which service fits where your business is now. If I'm not the right fit, I'll tell you who is.
Straight answers on the costs most providers don't talk about.