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In-House Sales & Marketing Mastery

Build a self-sufficient, trust-driven growth engine and end agency dependency

If your sales team struggles to close deals and your marketing feels disconnected from revenue, you need a proven system built for the age of AI. Learn the exact systems to build trust, shorten sales cycles, and create endless customers, all in-house, all owned by you.

The programme

What is In-House Sales and Marketing Mastery?

Most coaching starts with marketing theory. I start with sales enablement and work backwards. This programme gives your sales and marketing teams the tools, training, and mindset shift to build an in-house growth engine that drives immediate results.

Over 18-24 months, you'll learn how to create trust-building content that actually gets used, how to use tools like HubSpot and AI with confidence, and the leadership alignment needed for sustainable growth.

You'll master the Endless Customers System™ while ending agency dependency and becoming the most trusted voice in your market.

Tom Wardman, delivering In-House Sales & Marketing coaching
Right for you?

Is this a good fit for your business?

This programme is built for businesses doing between £1 million and £50 million in annual revenue that want to drive serious growth with a strategy their team can own.

This programme is a fit for you if:

Your sales team struggles to close deals because prospects don't trust you yet

You need shorter sales cycles, better close rates, and more qualified opportunities

You're looking for practical ways to use AI while maintaining trust with your buyers

You already have or are interested in building an in-house sales and marketing team

You're tired of outsourcing to agencies and seeing little connection to actual revenue

You want to be the most known, trusted, and recommended choice in your market

Industries that thrive with this approach include professional services, B2B services, manufacturing, construction, healthcare, and more.

Success requires real commitment to change. You'll need engaged senior leaders and a team ready to embrace honest feedback and step out of their comfort zone.

The real problem

Most businesses fracture marketing and sales

Marketing creates content, and sales borrows, or ignores it. External agencies trap you in dependency, meaning results slow and trust erodes.

The real gap? Your team doesn't own growth. Here's what this costs you:

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Sales teams struggle without trust-building tools

Your reps pitch instead of teach, losing deals to competitors who've built credibility first.

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Marketing disconnected from revenue

You're creating content that looks good but doesn't help close deals or shorten sales cycles.

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Agency dependency that stifles growth

You keep paying for temporary solutions while never developing the internal expertise that brings lasting results.

Tom Wardman, Endless Customers Coach
Take back control

Build a sales-first growth engine with in-house expertise

Transform your sales and marketing teams into a unified revenue machine that starts with sales enablement and works backwards. Over 18-24 months, you'll master the systems that build trust, shorten sales cycles, and create endless customers. Here's what you'll achieve:

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Sales enablement, first

Train your sales team to teach, not pitch, using Assignment Selling and trust-building content that closes deals faster.

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Content, with a purpose

Create marketing assets that show up where buyers are, address key objections, and actually get used by your sales team.

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Alignment frameworks

Unite leadership, marketing, and sales around shared goals with quarterly planning sessions and scorecards for measuring success.

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Complete self-sufficiency

Build internal capability with content managers, video production, and AI tools training, enabling you to be independent, not reliant.

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Lasting cultural shift

Establish the mindset of transparency and trust across your entire business, the core principles of the Endless Customers System™.

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Measurable transformation

Track exactly how your efforts translate into shorter sales cycles, higher close rates, and predictable revenue growth.

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Future-proof positioning

Become the most known, trusted, and recommended choice in your market with a growth engine that's ready for whatever comes next.

How it works

A proven path to sales and marketing independence

The In-House Sales and Marketing Mastery programme is a structured, strategic system built from years of experience helping businesses build internal growth capabilities.

Step 1

Company Alignment Workshop

Success depends on getting everyone aligned from the start. This intensive day is split into two parts: company-wide training and your first strategic planning session.

During the training component, your team learns the "why" behind the sales-first approach, what to expect, and how each person contributes to success. I introduce the core principles of the Endless Customers System™, so sales, marketing, and leadership work from the same playbook. Sales understands how content will support them. Marketing knows how to deliver what sales needs to close deals faster.

In the planning session, we set the priorities for the first 90 days and complete your scorecard for the first time, benchmarking your starting point.

Tom Wardman, delivering the Endless Customers Company Alignment Workshop
Step 2

The first 90 days: Sales enablement foundation

Coming out of the alignment workshop, you'll have a clear 90-day action plan. This is when implementation starts with sales enablement, not marketing theory.

We'll begin by training your sales team on Assignment Selling, teaching them to use content before every call to build trust and close deals faster. Simultaneously, I'll help you establish content creation capabilities, whether that's training existing team members or helping you hire a content manager.

During this period, you'll have 1-2 coaching sessions per month with senior leadership, plus 4-8 training sessions focused on sales enablement, content creation, and building the right habits. The earliest wins come when your sales team starts using trust-building content in real conversations.

Tom Wardman, delivering a 90-day planning session
Step 3

Ongoing 90-day growth sprints

At the end of your first 90 days, we regroup for your second planning session. We run a retrospective to review what worked, what needs improvement, and where to focus next. You'll complete your second scorecard to measure progress and identify gaps.

From there, we build the next 90-day priorities. Each quarter builds on the last, layering in video production, AI tools, website optimisation, advanced sales processes, and deeper content strategies.

This rhythm of planning, training, execution, and review continues every 90 days as your team builds lasting mastery.

Tom Wardman, working with a team on the their 90-day growth sprint
Step 4

Achieve independence and scale

Within 18-24 months, your team will be completely self-sufficient and equipped to run the system at the highest level. You'll have ended agency dependency and built internal capabilities that drive consistent growth.

At this point, most clients achieve a score above 80 and have become the most trusted choice in their market. Your sales and marketing teams function as a unified revenue engine, and you own every aspect of your growth strategy, from content creation to sales enablement to leadership alignment.

Tom Wardman, celebrating a client's mastery of Endless Customers
Timeline

The typical journey to sales and marketing mastery

What you'll see here is the typical journey companies follow when implementing this sales-first approach. For most, it takes 18-24 months to achieve complete independence from external agencies.

Some move faster, while others need more time depending on their starting point and commitment level.

Click the button below to see the typical journey graphic in more detail.

Endless Customers Typical Journey
What you'll master

Everything your team needs to become growth experts

Your training combines coaching, practical sessions, and hands-on support to build confidence and capability across your sales and marketing teams. Here's what you'll master over 18-24 months:

Programme pricing

Transparent pricing for sales and marketing independence

I believe in pricing transparency. This page explains how my pricing works, what factors affect cost, and how to choose the right plan for your business. You'll find real numbers, clear deliverables, and a breakdown of exactly what you're paying for. No vague promises. No hidden fees.

Month 1

Kick-off and alignment

Virtual: £3,000

In-Person: £4,000 + Travel Costs

What's Included:

  • Pre-workshop strategy call
  • Company-wide Endless Customers System™ training session
  • Sales enablement, content, and technology audits
  • Your first 90-day action plan and scorecard

This intensive day gets everyone aligned on the sales-first approach, establishes clear expectations, and builds momentum for immediate implementation.

Tom Wardman, delivering the kick-off and alignment
Monthly coaching plans

Choose the plan that's right for you

If you're committed to doing this right and want to avoid the trial-and-error that slows most teams down, start with Mastery. Guidance works well for teams experienced with self-implementing frameworks, while Mastery Accelerated suits those needing faster completion within 12-18 months. You can always adjust your plan as your needs evolve.

To ensure a level playing field, my packages match those available with IMPACT.

Additional costs to expect

Understanding the full investment

In addition to coaching and training, there are a few other costs to consider when planning your journey to sales and marketing independence.

These include key roles like a content manager, technology stack improvements, video equipment for content creation, and potential website enhancements.

Most businesses invest in these elements gradually over the 18-24 month programme, spreading costs while building capabilities that drive long-term growth and end agency dependency.

HubSpot

Testimonials

Why why work me?

Certified Coach with real world experience

With the In-House Sales and Marketing Mastery programme, you get dedicated guidance from someone who's lived both sides of the equation. I don't just teach marketing. I've worked in-house and within agencies, understanding the real challenges you face.

My experience means I can show your team exactly what works while avoiding common pitfalls that waste time and money. Together, we'll build the capabilities your business needs to thrive without agency dependency.

Certified-Coach-LightBG

Frequently Asked Questions

How much time does our team need to commit?

Do we need any specific roles in place?

What happens after the programme ends?

How quickly will we see results?

Why aren't your packages the same price as IMPACT's?

Can this work if we already have an agency?

Should I implement Endless Customers or hire an agency?

What if we don't have a content manager yet?

How do we know if we're a good fit?

What countries do you typically work with?

Ready to take back control of your growth?

Stop relying on agencies and start your journey towards become the most trusted choice in your market. Let's chat about taking that first step towards complete sales and marketing independence.