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If your sales team struggles to close deals and your marketing feels disconnected from revenue, you need a proven system built for the age of AI. Learn the exact systems to build trust, shorten sales cycles, and create endless customers, all in-house, all owned by you.
Start with sales enablement and Assignment Selling to close deals faster, then build the marketing engine to support long-term growth.
Build internal capabilities across content, technology, and sales processes so you own every aspect of your growth strategy.
Master the Endless Customers System™ over 18-24 months and become the most trusted choice in your market with predictable results.
Most coaching starts with marketing theory. I start with sales enablement and work backwards. This programme gives your sales and marketing teams the tools, training, and mindset shift to build an in-house growth engine that drives immediate results.
Over 18-24 months, you'll learn how to create trust-building content that actually gets used, how to use tools like HubSpot and AI with confidence, and the leadership alignment needed for sustainable growth.
You'll master the Endless Customers System™ while ending agency dependency and becoming the most trusted voice in your market.
This programme is built for businesses doing between £1 million and £50 million in annual revenue that want to drive serious growth with a strategy their team can own.
This programme is a fit for you if:
Your sales team struggles to close deals because prospects don't trust you yet
You need shorter sales cycles, better close rates, and more qualified opportunities
You're looking for practical ways to use AI while maintaining trust with your buyers
You already have or are interested in building an in-house sales and marketing team
You're tired of outsourcing to agencies and seeing little connection to actual revenue
You want to be the most known, trusted, and recommended choice in your market
Industries that thrive with this approach include professional services, B2B services, manufacturing, construction, healthcare, and more.
Success requires real commitment to change. You'll need engaged senior leaders and a team ready to embrace honest feedback and step out of their comfort zone.
Marketing creates content, and sales borrows, or ignores it. External agencies trap you in dependency, meaning results slow and trust erodes.
The real gap? Your team doesn't own growth. Here's what this costs you:
Your reps pitch instead of teach, losing deals to competitors who've built credibility first.
You're creating content that looks good but doesn't help close deals or shorten sales cycles.
You keep paying for temporary solutions while never developing the internal expertise that brings lasting results.
Transform your sales and marketing teams into a unified revenue machine that starts with sales enablement and works backwards. Over 18-24 months, you'll master the systems that build trust, shorten sales cycles, and create endless customers. Here's what you'll achieve:
Let's talkTrain your sales team to teach, not pitch, using Assignment Selling and trust-building content that closes deals faster.
Create marketing assets that show up where buyers are, address key objections, and actually get used by your sales team.
Unite leadership, marketing, and sales around shared goals with quarterly planning sessions and scorecards for measuring success.
Build internal capability with content managers, video production, and AI tools training, enabling you to be independent, not reliant.
Establish the mindset of transparency and trust across your entire business, the core principles of the Endless Customers System™.
Track exactly how your efforts translate into shorter sales cycles, higher close rates, and predictable revenue growth.
Become the most known, trusted, and recommended choice in your market with a growth engine that's ready for whatever comes next.
The In-House Sales and Marketing Mastery programme is a structured, strategic system built from years of experience helping businesses build internal growth capabilities.
Success depends on getting everyone aligned from the start. This intensive day is split into two parts: company-wide training and your first strategic planning session.
During the training component, your team learns the "why" behind the sales-first approach, what to expect, and how each person contributes to success. I introduce the core principles of the Endless Customers System™, so sales, marketing, and leadership work from the same playbook. Sales understands how content will support them. Marketing knows how to deliver what sales needs to close deals faster.
In the planning session, we set the priorities for the first 90 days and complete your scorecard for the first time, benchmarking your starting point.
Coming out of the alignment workshop, you'll have a clear 90-day action plan. This is when implementation starts with sales enablement, not marketing theory.
We'll begin by training your sales team on Assignment Selling, teaching them to use content before every call to build trust and close deals faster. Simultaneously, I'll help you establish content creation capabilities, whether that's training existing team members or helping you hire a content manager.
During this period, you'll have 1-2 coaching sessions per month with senior leadership, plus 4-8 training sessions focused on sales enablement, content creation, and building the right habits. The earliest wins come when your sales team starts using trust-building content in real conversations.
At the end of your first 90 days, we regroup for your second planning session. We run a retrospective to review what worked, what needs improvement, and where to focus next. You'll complete your second scorecard to measure progress and identify gaps.
From there, we build the next 90-day priorities. Each quarter builds on the last, layering in video production, AI tools, website optimisation, advanced sales processes, and deeper content strategies.
This rhythm of planning, training, execution, and review continues every 90 days as your team builds lasting mastery.
Within 18-24 months, your team will be completely self-sufficient and equipped to run the system at the highest level. You'll have ended agency dependency and built internal capabilities that drive consistent growth.
At this point, most clients achieve a score above 80 and have become the most trusted choice in their market. Your sales and marketing teams function as a unified revenue engine, and you own every aspect of your growth strategy, from content creation to sales enablement to leadership alignment.
What you'll see here is the typical journey companies follow when implementing this sales-first approach. For most, it takes 18-24 months to achieve complete independence from external agencies.
Some move faster, while others need more time depending on their starting point and commitment level.
Click the button below to see the typical journey graphic in more detail.
Your training combines coaching, practical sessions, and hands-on support to build confidence and capability across your sales and marketing teams. Here's what you'll master over 18-24 months:
Learn to create articles, videos, and resources that answer real buyer questions, build credibility, and support your sales process at every stage.
Build a site that moves buyers to act with self-service tools, optimised messaging, and seamless conversion paths that generate qualified leads.
Train your team in Assignment Selling, content-driven sales conversations, and trust-building techniques that close deals faster and eliminate objections.
Master HubSpot, automation workflows, and AI tools that streamline processes, improve data accuracy, and give you real-time insights into what's working.
Establish alignment between leadership, sales, and marketing with clear accountability, consistent planning, and the mindset needed for sustainable growth.
I believe in pricing transparency. This page explains how my pricing works, what factors affect cost, and how to choose the right plan for your business. You'll find real numbers, clear deliverables, and a breakdown of exactly what you're paying for. No vague promises. No hidden fees.
Virtual: £3,000
In-Person: £4,000 + Travel Costs
What's Included:
This intensive day gets everyone aligned on the sales-first approach, establishes clear expectations, and builds momentum for immediate implementation.
If you're committed to doing this right and want to avoid the trial-and-error that slows most teams down, start with Mastery. Guidance works well for teams experienced with self-implementing frameworks, while Mastery Accelerated suits those needing faster completion within 12-18 months. You can always adjust your plan as your needs evolve.
To ensure a level playing field, my packages match those available with IMPACT.
In addition to coaching and training, there are a few other costs to consider when planning your journey to sales and marketing independence.
These include key roles like a content manager, technology stack improvements, video equipment for content creation, and potential website enhancements.
Most businesses invest in these elements gradually over the 18-24 month programme, spreading costs while building capabilities that drive long-term growth and end agency dependency.
Chris Marr, The Authoritative Coach
With the In-House Sales and Marketing Mastery programme, you get dedicated guidance from someone who's lived both sides of the equation. I don't just teach marketing. I've worked in-house and within agencies, understanding the real challenges you face.
My experience means I can show your team exactly what works while avoiding common pitfalls that waste time and money. Together, we'll build the capabilities your business needs to thrive without agency dependency.
Beyond the structured training sessions, your team needs to dedicate time each week to implement what they’ve learned. Leadership must participate in coaching sessions, plus quarterly planning. Your content manager will work full-time on execution, while sales teams need to actively use content in their process. Most businesses complete the programme in 18–24 months.
While you don’t need a full team to start, you’ll need at least one dedicated content manager within the first few months; this role is crucial for success. You’ll also need engaged leadership who can join quarterly planning sessions. I’ll help you identify gaps and hire the right people as we progress.
By graduation, your team will have all the skills, systems, and confidence to handle sales and marketing in-house with a score above 80. You’ll no longer need to rely on agencies or external support. Many businesses continue growing leads and sales after completing the programme, with full ownership of their growth engine.
The fastest gains come when your sales team starts using Assignment Selling and content in conversations; this can happen within weeks. Most businesses see improvements in lead quality and sales conversations within the first few months, with significant website traffic and pipeline growth developing over 6–12 months.
Most businesses take 18–24 months to complete the programme and graduate. Some teams move faster if they have resources ready, while others take longer if hiring or restructuring is needed. The pace is adapted to your business.
Yes, the programme is flexible to your circumstances. If your team can accelerate execution, we’ll match that pace. If you need to slow down due to bandwidth, we’ll adjust while keeping momentum intact.
Leadership typically commits a few hours a week to coaching sessions, content reviews, and strategic alignment. Quarterly planning requires deeper involvement, but day-to-day execution is led by the content manager and sales team.
Yes, all virtual sessions are recorded so your team can revisit them later or onboard new hires. This ensures consistency and avoids losing knowledge if team members change.
Most training is delivered online via video calls to fit your schedule and location. In-person workshops are available when geography allows and are often used for key milestones like quarterly planning.
Absolutely. While the core methodology remains the same, the strategy, content topics, and sales applications are tailored to your market, customers, and buying journey.
That’s fine. We can start without one, but hiring a content manager becomes a top priority in the first few months. I’ll help you write the job description, screen candidates, and onboard the right person.
This programme works best for businesses doing £1–50 million in revenue who are ready to embrace change and invest in long-term growth. You’ll need engaged leadership, a team willing to learn, and commitment to building customer trust.
Yes, the sales team is central to success. They’ll use content in live conversations, provide real customer questions, and drive faster adoption of Assignment Selling.
No, you can begin with just a few core roles. Over time, most businesses build a lean in-house team with a content manager, videographer, and support from leadership and sales.
The best content managers are strong writers, curious about your industry, and comfortable collaborating with sales and leadership. I’ll train them in the methodology so they can execute effectively.
Yes, many companies transition an existing marketing resource into the content manager role. We’ll assess their fit and provide the necessary coaching to set them up for success.
I provide detailed job descriptions, interview questions, and onboarding plans. I can also review candidates with you to ensure you select the right person for the role.
For most businesses, yes. Video becomes essential for trust-building and Assignment Selling. Many start by outsourcing before bringing the role in-house once volume grows.
Leaders need to be open to change, willing to empower their teams, and actively participate in quarterly planning. Success hinges on engaged leadership, not just delegation.
Because we document processes and record sessions, replacing a content manager is manageable. I’ll support you in hiring and onboarding a new person so progress continues.
If you want a hands-off solution where someone else handles everything, an agency might fit better short-term. But if you’ve been burned by agencies before and want to own your brand voice, this programme builds real internal capabilities.
While I offer the same proven Endless Customers System™ methodology and results, my pricing reflects the UK market and my position as a certified coach rather than the founding organisation.
It’s a proven framework developed by Marcus Sheridan that helps businesses build trust through transparent content and sales alignment. It focuses on answering customer questions, creating educational resources, and enabling sales teams.
Most businesses see improved sales conversations within weeks, increased lead quality in months, and sustainable pipeline growth within the first year. Long-term, you’ll own a self-sustaining sales and marketing engine.
Unlike traditional training, this is a hands-on coaching programme where we build systems, content, and sales processes together. It’s less theory, more application, and focused on measurable revenue impact.
We monitor website traffic, lead conversions, sales pipeline growth, and close rates. A key milestone is achieving a graduation score above 80, showing full readiness to run sales and marketing in-house.
Assignment Selling equips salespeople with content to send before meetings, addressing buyer questions upfront. This shortens sales cycles, filters out poor-fit prospects, and builds trust early.
Yes, the system integrates seamlessly with HubSpot and most CRMs. This ensures your content, lead tracking, and sales processes are aligned.
We tie all activity back to revenue metrics, showing how content impacts lead quality, sales speed, and closed deals. This makes ROI clear and transparent to decision-makers.
While designed for B2B services and SaaS, elements of the methodology can apply to B2C. If your buyers research heavily before purchase, this system will benefit you.
Yes, many clients start with existing agency relationships. I work alongside your partners to align strategy and maximise impact. Over time, you may bring more marketing in-house, but that’s your choice.
I work predominantly with UK and US businesses, but I’m happy to support any English-speaking company. Most training is online, with occasional in-person sessions when practical.
This programme is best suited to established businesses with £1–50 million in revenue. Early-stage start-ups often lack the resources or sales team needed for full implementation.
Yes, ongoing advisory retainers are available if you want continued guidance. Many graduates choose to stay connected for quarterly check-ins or leadership coaching.
Some businesses start with a diagnostic workshop or a 90-day sprint to test the fit. From there, they often move into the full programme.
I provide structured coaching, strategy, and accountability. Execution is handled by your team, but I’m available for guidance, feedback, and course correction throughout.
A Fractional CMO executes strategy on your behalf, while this programme builds your team’s ability to run it independently. Both create results, but this approach leaves you self-sufficient.
Yes, sales enablement is a core part of the programme. I coach sales teams on using content effectively, handling objections, and building trust with buyers.
I combine the proven Endless Customers methodology with hands-on experience working with dozens of UK and US companies. My focus is on practical application, not theory.
Yes, whether you’re in SaaS, consulting, or professional services, I adapt the approach to your market. Industry-specific examples and content strategies ensure relevance.
Pricing depends on the size of your team and scope of support, but it’s typically less than hiring an agency or a full marketing department. You’ll get a tailored proposal after our initial conversation.
Yes. Most clients save significantly compared to outsourcing or hiring multiple senior roles. The programme builds lasting internal capability at a fraction of agency fees.
Yes, flexible monthly payment structures are available to spread the investment. This makes the programme accessible without large upfront costs.
Yes, I offer initial workshops or audits to give you a feel for the methodology. Many clients choose to continue into the full programme after seeing the impact.
The first step is a discovery call to assess your needs and fit. From there, I’ll share a tailored proposal outlining costs, timeline, and deliverables.
Occasionally, yes. If you’re smaller but ambitious, or larger with complex needs, we can discuss whether the programme is still a fit.
In most cases, yes. As a professional development and business growth investment, it is usually treated as a deductible expense, but confirm with your accountant.
We can adapt the programme to your timeline. However, businesses that commit to the full journey achieve the most sustainable results.
While no coaching can guarantee specific revenue figures, I guarantee structured support, proven methodology, and clear ROI tracking. Most businesses see significant returns within 12 months.
I usually onboard new clients within 2–4 weeks of our first conversation, depending on availability. This ensures we can properly prepare your team and resources.
Stop relying on agencies and start your journey towards become the most trusted choice in your market. Let's chat about taking that first step towards complete sales and marketing independence.